Privilege Card Upgrade

Why your Privilege card needs upgrading and how will it be done:

A Privilege card upgrade in necessary in order for the card to become compatible with our new car parking payment machines (enabling your discounted week day parking rate). 

*Please visit the customer service desk with your Privilege card, where we will swiftly sort your card upgrade* 

How the new car parking scheme works for Privilege card holders redeeming their discounted '£2 all day' Mon - Fri parking rate:

• no tickets will be required, just your car registration number
• when leaving the mall visit one of the new mall based payment machines
• the machine will ask for your car registration number - enter it
• the machine will then present on screen the standard parking fee for your parking duration, at this point you will be prompted and can scan your upgraded Privilege card at the machine 
• once scanned, your discounted '£2 all day' rate will over ride the original fee shown on screen, pay the £2 fee (the new machines will accept coins, cash or card)

*Please note that your current Privilege card will not be compatible with the new machines until the above instructed card upgrade has been performed*