The galleria commitment to our customers
The galleria team takes pride in what it does. We aim to put customers first in all that we do; we aim to provide outstanding customer service, value for money and good quality retail, leisure and entertainment to enhance your visit to the galleria and to ensure that you have a good experience every time you visit.
As part of the commitment to excellent customer service we provide the following facilities:
- Dedicated Customer Services Desk team to assist in your orientation at the galleria and provide information on local services and attractions.
- A clean, safe and secure environment at all times.
- Wheelchair mobility - a free service providing both motorised and assisted wheelchairs.
- Customer Comments - via the website, we aim to respond promptly and personally to all your enquiries and suggestions.