We pride ourselves on offering great on-site services to make your visit even more enjoyable. As well as the services below, if you require any help or assistance, our Guest Relations team will be able to assist you.
Customer Service Lounge
The Guest Relations team are here to help our guests in any way possible, including all enquiries relating to The Galleria, local attractions, events and store offers.
The Customer Services Lounge is open seven days a week and is located on the first floor.
We have three separate toilet facilities located around the centre offering you first class facilities. These include baby feeding and changing facilities, and disabled facilities. If you are visiting the centre and have any specific requirements, please do not hesitate to contact us. For more information about our disabled facilities, please click here.
Cleaning & Security
Our goal is to ensure that as soon as you enter The Galleria you feel safe and happy in our centre. As such we operate our cleaning and security operations around the clock, 365 days a year.
In addition to their cleaning and security function, our teams are here to help you enjoy your visit. They take great pride in ensuring that you have a lovely experience, whilst providing a clean and secure environment. If you have any questions whilst visiting The Galleria, our cleaning and security teams will be happy to help. In addition, the security team are trained first-aiders and manage the centre-wide 24/7 CCTV system.